Saturday, November 9, 2013

This is my story...

I owned my own restaurant and bakery. It was one of those crazy dreams that I had. It seemed like a long shot, buying a successful 30 year old business. As it turns out, it was.

In late 2011, the stock market was going crazy, my 401k was sinking, and there were no teaching jobs available in my area so I was working as an Advertising Sales Rep for the local newspaper. I decided to cash in my teacher retirement and used it as the down payment to purchase the Fresh Sourdough Express Bakery & Café in Homer, Alaska. The only way it was possible was for it to be owner financed, creatively. Let me tell you, from experience, creative financing is never a good thing. I had to make a lot of concessions in order for the deal to go through. I should have walked away, but it seemed as though these successful business entrepreneurs were trying to help me. Again, note to self, successful business entrepreneurs are trying to help themselves, not you.

So, I agreed. I agreed to give them every penny in my bank account in October, 2011. I agreed to give them any money that I might happen to inherit or otherwise acquire for the foreseeable future. I agreed to work April through August, the summer of 2012, for a salary of $2,500/month while working every position in the restaurant for 100 hours/week. I agreed to take over the business 100% on September 1, 2012, with no money in the bank and over $7,000 in inventory to pay off. I agreed to pay $2,500/month September, 2012, through May, 2013, and then $10,500/month June through October. I agreed.

September 1, 2012, was a heady day for me. I was a business owner. 100%. The bank owned my car, I rented my house, and now I’d mortgaged my future on a wing and a prayer. All of that and I was now an Empty Nester, and had been for not quite two weeks. That was a lot. I took a deep breath and stepped forward into my future.

The Fresh Sourdough Express Bakery & Café had not been open during the winter months in over 15 years. The previous owners lived in Hawaii and just ran the restaurant/bakery as a summer business, taking advantage of the tourism dollars and spending them in Hawaii. It was because of that and some of their extremist environmental views, that they had alienated many of the locals. Not a week went by that I didn’t have locals telling me that it was the first time they had been in the restaurant in years, but they had come in when they heard it was under new ownership.

The restaurant is located on the far side of Beluga Lake, which is on the way to the Spit. That means that it is prime real estate in the summer months since the Spit is the hub of the tourism industry in Homer. However, the Spit shuts down in the winter and then no one has a reason to  cross Beluga Lake. My prime real estate was a ghost town by October 1st. Business quickly dropped by 90%. I cut staff, began waiting tables myself, and struggled to make the $2,500/month payment, which was now over 30% of my monthly income.

Adult Baking Class
I advertised in the newspaper and on the radio. I sponsored school events and non-profit fundraisers. I started running daily Blue Plate Lunch Specials, Friday Night Pizza nights and Saturday night Southern Comfort Food specials.

During my “training period” that summer, I was never taught much-needed managerial skills such as plate costing, menu development, bulk food purchasing power, business bookkeeping, or needed certifications and licensing procedures. I taught myself these things using the old fashioned “trial & error” method which was costly, in more ways than one.

Teen Baking Class
I learned that I was not shrewd enough to be a business owner. I followed the rules too closely. For example, the previous owners did not have a single person on staff who was legally certified to serve alcohol, including the owners themselves. I followed the letter of the law, paying for my employees to get the necessary certifications. I never re-used leftover food from catering jobs because that goes against health regulations… after watching the previous owners repurpose salmon filets from a catered self-serve buffet into fish cakes served in the restaurant the following week. The list goes on and on. But, being honest costs money. Money I didn’t have.

I also learned that the owners had sold the business, via owner financing, at least twice before and then taken it back when the tenants couldn’t follow through on the terms. Coincidence? Probably not. I was determined not to be the third!

By the end of November, I was deep in debt and considering closing the doors. A local man who was a regular customer offered to buy into the business as a 50% partner. He had been a commercial fisherman who had suffered a severe head injury on the job, received a considerable settlement, and was looking for something to invest both his money and life in. I agreed. On January 1st, one handshake and a personal check later, I was able to make payroll and keep the doors open. There was never a signed contract.

By March, I had a local attorney write up a contract for my business partner to sign, but he refused, saying he would have his own contract written up. He never did. Meanwhile, he told me that he was looking into obtaining financing to purchase the entire business and property outright from the owners so that we would not have to answer to anyone. The deal should be ready to move on before our first large payment of $10,500 was due June 15. As it turned out, whether due to the brain injury or some other reason, he was difficult to work with and eventually decided that he didn’t want to be a part of the business. He told me this on June 4th, saying that he was going to start his own business. I was devastated. We had no money in the bank. The winter had been hard on us and we owed a lot of vendors a lot of money. Now, it was just me again and I had a 10.5k payment due in 11 days. The weight of it all nearly knocked me over.

Teen Baking Class
I hated the restaurant. It had served me nothing but heartache and long hours. I had spent over a year married to it and it was tearing me apart. I wanted to walk away. I just wanted to be a teacher. I had so enjoyed the cooking classes that I had taught to local teens and adults during the winter months. I didn’t want to be a business owner. I didn’t want to be my own boss. I didn’t want to be responsible for others’ paychecks. I just wanted my own life back.

My kitchen and front of house managers wouldn’t let me give up that easily. They believed in me and they believed in my business. We decided to have a three-day BBQ, Friday-Sunday, outside in our picnic area… a sort of fundraiser for the restaurant, serving Birch-smoked BBQ chicken and my fabulous Potato Salad. My employees saved me. We would be open another month. We made the payment, 5 days late, but we made it.

Being as deep in debt as I now was, almost 50k, I struggled to keep the vendors at bay for another month, knowing that they would be getting nervous as summer went on and they didn’t get paid up to date. I made July’s payment, barely, but continued to sink. I honestly don’t know why I couldn’t make it work. I think I just got so far behind during the winter months that I never could get caught up. I also think that the numbers I had been told about previous years’ income and expenses had been padded. That, and money hadn’t been used for appropriate fees and licenses, in addition to some other practices that I probably shouldn’t go into here. Anyway, it all added up to me being too honest and forthright to run a profitable business.

August was the end. My main food supplier cut me off. I got behind on employee taxes. I couldn’t pay my August 15th payment and there was no money for payroll on the 19th. I sought the advice of an attorney and was advised not to pay anyone anything, if I couldn’t pay everyone everything. I honestly didn’t see it coming until around August 12th. I still thought I could pull it off. I could make it another month, another 2 weeks, even. I was so close to making it, to turning the corner.

My bestie, Vicki, was in town visiting me at the time. She and Lori, my other bestie, and I were all sitting in my living room Wednesday night, August 14th, discussing my options. At least I had some. First, if I closed the restaurant, I would be unemployed. Second, I would owe a dozen vendors in the local area and my name would be trashed because of nonpayment, making it very difficult to find a job. Add to that the fact that I was not going to be able to pay my 20-some employees for the past two weeks of work. I’d just ruined my own life that I’d worked so hard to carve out in Homer, Alaska. I would have to leave town, quietly and quickly. It was not an easy decision to accept, and one that I own with a heaviness known only to me.

I called a meeting with my managers Friday morning at 10am, the same time that my attorney would be calling my landlords to let them know that I was unable to make payment and would be turning the business back over to them effective immediately. It was a tearful goodbye with my managers and I left my keys with them, trying to reassure them that the landlords would do the right thing and keep the business going.

I went home and packed or sold everything I owned until I was left with nine boxes to ship in addition to what would fit into my Jeep with my faithful pup. I was so fortunate to have Vicki there to help me, physically and emotionally, as I packed up my Alaskan dream. I put her on the plane to go home on Sunday night and I left Homer Monday morning, beginning an eight day road trip to Texas, to live with her until I could get on my feet.

If I ever have a tombstone, it could very appropriately say, “She never wondered, ‘What if?’”

5 comments:

  1. So many lessons there, but the one that stands out to me is that it is difficult for an honest person to make it in the wake of those who are less than honest. You did a great job with the restaurant; you put your heart and soul into it, and it was obvious. Anywhere else, and it might have been a different story. I am glad for you that you are where you are now, surrounded by family and new opportunities. I wish you the best of luck.

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  2. That place was built on cutting corners, ripping people off, and penny pinching. Its certainly admirable to see what you tried to do for the Dough thats for sure. It just sucks that the owners arent as peaceful as they act

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  3. Tough story. Homer chews em up & spits em out -- at least that is my impression. I hope you've been able to move on to something brighter!

    Michael

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  4. Sounds like a tough story. Really sorry that it did not work out for you. I hope and pray that you don't stop dreaming!

    Michael

    "It takes a lot of courage to show your dreams to someone else."
    Erma Bombeck

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  5. Kathy -

    I'm so sorry to hear about your experience with the Sourdough. I remember how excited you were when you were talking about the opportunity to own your own restaurant - I wanted to jump right in with you and be a part of it, too!! I haven't been keeping up with news from Homer - been having a bit of a hard adjustment to life in the South. My heart breaks for your devastating experience. It seems as though you have things in order now and maybe that was the whole point of your experience - to push you to where you are now. I hope things keep looking up for you! You are a kind and wonderful person and you truly deserve peace and happiness. I think working with you kept me going - things were never the same after you left. All the best...

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